Sr. Manager, IT Quality Engineering & Assurance (QEA)
Information System
Dallas, TX
October 23, 2025
Sr. Manager, IT Quality Engineering & Assurance (QEA)
Coppell, TX
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Job Summary
The IT Quality Engineering & Assurance (QEA) Sr. Manager is a strategic leader guiding the development and implementation of quality and reliability strategies for robust, high-performing, and secure IT QA solutions. By incorporating site reliability engineering principles focused on testing and validation, this role ensures software meets business needs and regulatory requirements before deployment. The manager oversees a team comprised entirely of contractors, fostering both collaboration and agility, and champions ongoing improvement throughout the software development lifecycle.
What You'll Do
- Drive the strategic roadmap for quality and reliability by embedding automation at the core of all QA processes, recognizing its pivotal role in long-term success and consistent delivery of high-quality software.
- Prioritize the expansion and integration of automated testing frameworks, test monitoring, and self-healing capabilities to accelerate defect prevention and resolution.
- Ensure that automation is not only a tool but a foundational pillar supporting measurable improvements in software quality, repeatability, and scalability throughout the entire development lifecycle.
- Shape, refine, and communicate the quality engineering and assurance strategy, aligning it with business objectives and embedding reliability engineering concepts into testing and validation practices.
- Lead, mentor, and manage a contractor-only team of quality engineers, analysts, testers, and reliability-focused contributors to support the organization's quality vision.
- Set and uphold high standards for testing and reliability, including maximizing test coverage, early defect detection, and robust reporting using Jira Test Management Suite.
- Integrate reliability engineering into QA processes, applying resilience testing, fault injection in non-production environments, and automated recovery scenario validation.
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